Polish software house business growth acceleration
About the Subject:
A Software house that since 2007 concentrates on building reliable, extensible and scalable product by long-lasting partnerships with ongoing projects for international clients. They build their culture around transparency, communication, growing individual skills. Small dedicated teams of the best engineers, professional project management, fully-comprehensive UX/UI design, low turnover ratio - all that allows them to build long-lasting quality applications.
Challenge:
Aside of successful track record company was struggling to highlight its business value and accelerate its business growth potential.
Solution:
In-depth audit showed that targeted customer profile wasn't accurate bringing low conversion rates. Since diagnosed appropriate steps were taken by delivering:
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ideal customer profile
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service offering
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sales and marketing vision along with execution strategy
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new organic customer acquisition channels
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agile sales and marketing team
Services:
Customer experience and digital presence audit. Acting as Head of Business Development for the implementation period.
Results:
Emphasized business potential helped to:
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grow revenue by 42% YoY
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grow profitability by 23% YoY
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acquire 2 new long term internation customers
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increase brand awareness
Future Plans:
Marketing and Sales team is executing the strategy which results overachieved goals while recruitment efforts are made to catch up.