About company

The technology team behind the success of Europe's leading startups, who have collectively raised €83m in funding and become leaders in their industries. They build software for startups and scale-ups, being helpful at every stage of development. They provide services:
- MVP workshops
- Product Design Sprints
- Building and supporting the MVP
- Web & mobile development
- DevOps and Infrastructure
- Team augmentation
They specialize in working with startups in the early stages of development: MVP building, support in discussions with VC funds, product building, support in recruitment and training of client teams. They are uniquely experienced in supporting startups in obtaining successive rounds of funding (they have their own experience in this).

Challenge

Increased customer satisfaction

Solution

Systematic monitoring of the portfolio of ongoing projects. Defining and implementing performance measures and evaluations. Proactive work on the implementation of the company's strategy using the OKR method instead of reactive solutions to emerging problems.

Services

Customer success management, risk management, resource planning

Results

Consistent implementation of strategic objectives allowing the organisation to grow instead of the current solution of unanticipated problems.

Future plans

Consistently working to achieve the organisation's goals.

Final results

Project gallery

1/0

112%

Customer retention

187%

Increase in after-sales and cross-selling

111%

Increased customer satisfaction